说不出口的歉意可以以道歉信表达,下面公文站小编为大家推荐的是公开道歉信格式范文，欢迎阅读参考。

　　公开道歉信格式范文(一)

　　Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

　　Yours，

　　Eva

　　公开道歉信格式范文(二)

　　Dear Mrs. Donald:

　　I was terribly sorry to hear that Bertram had broken a rather expensive vase at your house while playing with Louis one day last week. He says and I believe him that it was an accident, occurring while he and Louis were kept indoors by the rain.

　　You will be glad to know that he told me of the accident himself, after a few days' silence. Probably he thought you would tell me, and when you said nothing of it, his conscience hurt more than ever. I must thank you for your own generous attitude in not mentioning it.

　　Naturally, I want to replace it or pay you its value. Will you, please, tell me which you prefer?

　　Cordially,

　　公开道歉信格式范文(三)

　　尊敬的客户:

　　我司新厂自20xx年9月22日投产后，产能较以前有一定幅度的提高。但由于我司目前麻花生产部分工艺是手工操作，全自动生产线设备尚在安装、调试之中，加上产品销售自8月底开始至今是持续销售旺季，因此当前我司产能的增长赶不上全国市场客户销量的大幅度增长，货源供应不能充分满足广大客户的需求，导致贵司货不能按订单足量、按时发出，影响贵司销售，在此我司特向贵司表示深深的歉意!

　　为了解决当前货源供需缺口问题，我司现加大了生产工人招工力度，计划新增添生产线2条，并加紧对全自动生产线设备安装、调试进度，预计不久的将来，我司产能将得到充分的缓解。

　　感谢贵司给予我司的理解和大力支持!

　　顺颂商祺!

　　总经理:xx

　　xx科工贸有限公司