酒店为服务不到位作一份道歉信。下面是小编给大家整理收集的关于酒店道歉信中英文范文，希望对大家有帮助。

　　尊敬的客人:

　　Dear Guests:

　　欢迎阁下莅临全新的XX华龙亿豪大酒店!

　　Welcome to Hualong Magnate Hotel, Shaoshan!

　　相信我们酒店按照五星级标准的设计、设施及服务，皆能迎合当代商务及旅游人士的种种所需。然而，由于我们酒店正处于试营业中，有部分设施及服务项目不到位，届时引起阁下不便之处，敬请谅解。

　　Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

　　同时，我们酒店管理层及全体员工将上下一心，当竭尽全力尽快改善目前不尽理想之状况，希望能为阁下的下次光临提供更加完善及周到的服务而努力。

　　Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

　　此外，我们十分渴望得到阁下的一切意见，如蒙赐教，感激不尽，欢迎随时直接与本职联络!我的电话号码是:XXX(分机)。

　　Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).

　　诚意致歉!

　　Sincerely apologize!

　　再次欢迎阁下的光临!

　　Looking forward your next coming!